By using the REVE Secure service, you are understood to have accepted the policies and practices described in this policy. The policy may be amended periodically, as and when required. Every time you use the service, you acknowledge, agree and affirm to our usage and disclosure of the information that you provide as described in this policy.
With the view to clear the terminology, it may be stated that whenever the phrase “Personal Information” is used in the policy, it means information pertaining you that personally identifiable, like your name, address, e-mail address, billing information, or phone number, as well as other non-public information that is associated with this personal information.
Information We Collect About You
Upon installation of the SecureViz app, the customer will be prompted to provide their phone number. Customer’s phone numbers and names in the address book (excluding emails, notes or any other personal information in the address book) will be stored on our servers. This copy of the names and phone numbers in the address book is stored on a live database which does not have a backup. If the customer deletes the address book from our servers, it will be deleted at once and on a permanent basis. We will collect the following information from you when you install this app:
- Your name
- Your organization
- Your email address
- Your phone number
We take every possible precaution to protect personal information from misuse, loss or unauthorized access, therefore, we have put various safeguards to secure customer’s personal information. Your personal information will never be misused in any way.
Changes to Policy
We assure customers that we will not use any personal information in a way that is different than the uses described in this policy without giving the customer an opportunity to opt-out of such differing uses. If you do not agree with any of these terms, you should not use the SecureViz app, or any other service.
Cookies are tiny piece of information that your web browser stores on your PC when you visit a website. Our cookies identify your computer to us and allow us to personalize your experience with our website in terms of offering you with customized offers etc.
How We Use Your Information (User Data)
The Company will use User Data for purposes of providing the Service and, in particular:
- To help you sign in to the app through mobile number OTP verification
- To send you in app notification about updates
- To send you emails regarding your use of the app
- To provide technical support and to respond to your inquirie
- To communicate with you about new features or promotions of the Company or Service
- To prevent fraud or potentially illegal activities
- To solicit your feedback in order to improve the Service and your experience using it
- To administer and enhance the Service, including by creating test reports on the User Data we collect
REVE Secure GDPR compliance
We at REVE Secure have adopted a new standard for personal data laws with General Data Protection Regulation (GDPR). We realize the importance & need of personal data protection and take our users’ privacy very seriously. In order to maintain this, we handle every information provided to us by our users with utmost care. As an organization, we are committed to maintaining the security and confidentiality while processing our users’ personal information. We, herby are happy to state that we have adopted all necessary measures to become a GDPR Compliant organization. We collect users’ data such as email address, phone number, and preferences when they perform activities on our website such as installing a software or creating an account. We get some of the data by recording how and when users interact with our services. In order to provide the best experience with our service, we collect certain personal information of users.
For the same reasons, we may share some data with our trusted partners, who are associated with us. We only share information with partners, who are complete GDPR compliant. Here, we want to mention that the data that we share with our partners do not contain information which identifies them personally. We believe that your personal information that you provide on our website and SecureViz app is within the scope of “personal data” as claimed by the General Data Protection Regulation. As it is utmost necessary to process that data to provide you better services, we require your permission for all such actions. In REVE Secure, we adopt all necessary measures to protect the personal data of our users. Our firm security policies prevent unauthorized access of user’s personal data by any 3rd party. We assure you the right to:
Access your personal data only that you have shared with us
Request correction, deletion or processing restrictions of your personal data; Object to the processing of your personal data;
We preserve your personal data for the mentioned purpose it’s collected and can be removed from our database upon receiving a written request from you, once you stop using our services.